Even if you’re not fully aware of what a CCAC does, chances are that we have already made a difference in the life of someone you know. Each year, Community Care Access Centres (CCACs) of Ontario serve as a single point of contact for people who need access to community health care and personal support services. The focus of our work is on enhancing quality of life.
CCACs assist people of all ages and cultures, whatever the diagnosis.This makes for a highly diverse client population with diverse health care needs. To our clients, the face of the CCACs is a highly skilled team of 3,500 Case Managers/Care Coordinators who play a pivotal role in helping them – and their families – navigate the complexities of the health care system. CCACs do not play a clinical role; they plan and implement services, not provide treatment.
Case Managers/Care Coordinators have the opportunity to work and make decisions independently, while using shared best practices and assessment tools as part of an inter-professional team. They conduct face-to-face or telephone assessments and balance each client’s unique needs with available health care resources to plan their care from their own homes or communities.
While it is true that Case Managers/Care Coordinators make up the majority of our staff, CCACs are large organizations with many other roles to fill. New grads in the health care disciplines, for example, can work as Team Assistants, and there are opportunities for experienced professionals in IT, Finance, HR and other support functions.
Go to ccacjobs.ca to learn more and apply.
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